Stream services online at

Guide to CCB

Here is a quick start guide for using CCB with some useful tips and links to key help videos and articles.


Ensure You Receive St. John’s Lutheran Church (SJLC) Communication

To make sure you receive all communication sent via Church Community Builder (CCB), add all communication from the domain “” to your safe senders list in your email provider. Click here for instructions and help for how to do this for various email providers.


Online Community Guidelines

CCB is a powerful tool for building community and getting people involved in the ministry accomplished by our congregation in and outside of the church building. Please read and follow the Online Community Guidelines so everyone has a great experience with our online community.


Logging in to CCB

Below are instructions for several of the most common tasks related to logging in to CCB.


Update Your Settings

There are several settings in CCB that you may want to change or verify covered in the following video. (Help Video)

  1. Change your Password
  2. Change your Communication Preferences (Help Article)

    Make sure to add your mobile number and carrier so group leaders can send important, last minute notifications to the entire group via text. We also recommend selecting “Send me emails from group participants” which is required for you to receive emails from group leaders.

  3. Change your Privacy Settings (Help Article)

    Share as much information with others as you are comfortable with to help promote community. By default your address, contact phone, and home phone number are visible to other church members. This is the same information that is visible via the printed church directory. Refer to the Online Community Guidelines for how to respect others personal information.


Update Your Profile

  1. Profile Picture

    You may already have a profile picture in the system. If you want to change it, please use a profile picture that allows other people to quickly recognize you. This greatly helps the online community and the functionality of the teams. You can always add links to your Facebook page in your profile to express yourself in other ways.

  2. Profile Information (Help Video)

    CCB allows you to update all your contact information for the church, eliminating the need to for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure we have an up to date church directory.

  3. Email

    CCB uses only 1 email per person for all communication. There are several ways within an individual profile to add emergency contact information, websites, and work email information as a backup. However, all email contact will be sent to the email address listed in the contact section of a profile. Designate this as your primary email. Use the best email to receive serving reminders/requests and all communication from group leaders and church staff for your main email.


View Financial Giving Statements

As members and friends donate financial gifts to St. John’s or pay for ministry support the financial transaction is captured on a financial giving statement. This giving statement can be viewed within individual CCB profiles, and are found under the FINANCIAL tab. Only the primary contact and/or spouse can view the financial statements for a family. These indivdiuals can pull up financial statements at any time. Questions on the content of the giving statements should be directed to the St. John’s Finance Administrator, email:, or telephone: 703-971.2210.


Participating in Groups

The focus and business of this congregation is conducted through teams of people working in groups. We gather in community worship and fellowship in a variety of activities. We grow as disciples and in God’s Word in small groups, huddles, missional communities, and classes. We go live a life of discipleship and service in our community in an extensive array of group and team activities.

CCB is an online tool that helps people find and join groups within the church – groups that conduct ministry. CCB also helps those groups with the coordination needed to conduct the group ministry. Each of these groups has a group within CCB. Leaders of newly formed, or forming, ministries can get a group started by contacting their responsible Church Council Minister or the CCB Administrator.


Using Needs to Conduct Ministry or Gather Support within a Group

Needs are a way that a group get, and let, people sign up to do, or bring, something needed for ministry. Many groups use Needs instead of the CCB Schedules. People in a particular group will be the ones to be able to see, and sign up for, the Need after it is created. The person creating a Need will email out a request to fill the need to all the members in a group. View the CCB training to know how to respond to an emailed request to fill a need.

Limiting factors: If a person is not a member of the group, he or she will not be able to see or sign up for the item. You must have a specific date in mind. You can’t make a NEED for “any day in January” or “a day to be named later.” It helps to do a little pre-work thinking to design your needs for easy use and understandability. Keep the time periods short for the bigger stuff. Name them with dates or months. But don’t panic – you can edit titles and names after the Need is created.


Manage your Volunteer Schedule

Each group that does ministry will use different methods for assigning people to support that ministry. Many St. John’s groups use Needs – see Using Needs to Conduct Ministry or Gather Support within a Group. The “how to do that” decision is completely up to the group and group leader. There are several different methods that can be options within CCB. Using NEEDS, using SCHEDULES, or using PROCESS QUEUES are the CCB titles for these options. Each is good for a certain type of activity and method of providing ministry. Below you will find some of the individual actions needed to make the scheduling system work.

  1. Blocking out Dates (Help Video)

    Make sure to block out dates when you are going to be out of town or have prior commitments that will not allow you to serve for particular dates.

  2. Set your General Availability (Help Video | Help Article)

    Remember to set the overall number of times you are willing to serve and the number of times for each group.

  3. Accept or Decline your Assignments (Help Video | Help Article)

    Make sure to quickly accept or decline your assignments. Note that many teams will expect you to accept the request which will then allow you to find your own replacement.

  4. Find a replacement (Help Article)

    Once you have accepted a volunteer assignment you will be able to find a replacement or decline the request if no replacement is listed as available. Since only people serving in the same position that have not reached their max times serving for the month will show up as a replacement, you may still need to contact someone directly about trading and then inform the team leader.

  5. Viewing your Assignments (Help Video | Help Article)

    Once you get to your schedule page, you may want to bookmark the page so it is easy to go directly to your schedule (most browsers have a “Bookmarks” menu with commands to bookmark the current page).